Workscripts: Perfect Phrases for High-Stakes Conversations
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English | December 21, 2010 | ISBN: 0470633247 | True EPUB | 256 pages | 4.4 MB
What to say in today's toughest workplace situations
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including
• Negotiating severance
• Performance reviews
• Responding to a pay cut
• Asking for a raise or promotion
• Terminating a friend
• Job interviews
• Dealing with difficult bosses
• And many more
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